Privacy Policy 🔒
Your privacy matters to us. Learn how we protect and handle your information.
Last Updated: January 1, 2025
1. Introduction 👋
Welcome to Watch2gether! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social streaming platform. We are committed to protecting your privacy and being transparent about our data practices.
2. Information We Collect 📋
We collect information to provide and improve our services. Here's what we collect and why:
Information You Provide Directly:
- Account Information: Username, email address (for registered users)
- Profile Information: Display name, avatar (optional)
- Room Content: Room names, playlists, and settings you create
- Communications: Messages you send through our contact forms
Information Collected Automatically:
- Usage Data: How you interact with our platform
- Device Information: Browser type, operating system, IP address
- Log Data: Access times, pages viewed, errors encountered
- Cookies: Small data files stored on your device
3. How We Use Your Information 🎯
We use the information we collect for the following purposes:
Purpose | Information Used | Legal Basis |
---|---|---|
Provide the Service | Account info, usage data | Performance of contract |
Improve User Experience | Usage analytics, feedback | Legitimate interest |
Customer Support | Contact information, issue reports | Performance of contract |
Security & Safety | IP address, device info | Legitimate interest |
Legal Compliance | As required by law | Legal obligation |
4. Information Sharing and Disclosure 🤝
We respect your privacy and limit how we share your information:
We DO NOT:
- Sell your personal information to third parties
- Share your data for marketing purposes without consent
- Store private chat messages permanently
- Track you across other websites
We MAY share information when:
- You consent: With your explicit permission
- Service providers: With trusted partners who help us operate the platform
- Legal requirements: When required by law or to protect rights
- Business transfers: In case of merger or acquisition
- Safety: To prevent harm or illegal activity
5. Data Retention 📅
We retain your information only as long as necessary:
- Account Data: Until you delete your account
- Chat Messages: Temporarily during sessions only
- Usage Logs: 90 days for security and debugging
- Contact Inquiries: 2 years for support purposes
- Legal Hold: Longer if required by law
6. Your Privacy Rights 🛡️
You have important rights regarding your personal information:
Your Rights Include:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
- Restriction: Limit how we process your data
To exercise these rights, please contact us at [email protected]
7. Cookies and Tracking 🍪
We use cookies and similar technologies to enhance your experience:
Types of Cookies We Use:
- Essential Cookies: Required for basic functionality
- Preference Cookies: Remember your settings and choices
- Analytics Cookies: Help us understand how you use our platform
- Security Cookies: Protect against fraud and abuse
You can control cookies through your browser settings, but some features may not work without them.
8. Data Security 🔐
We implement robust security measures to protect your information:
- Encryption: HTTPS encryption for all data transmission
- Access Controls: Limited access to personal data on need-to-know basis
- Regular Audits: Security assessments and vulnerability testing
- Incident Response: Procedures for handling potential security breaches
- Staff Training: Regular privacy and security training for employees
9. Children's Privacy 👶
Watch2gether is not intended for children under 13 years of age:
- We do not knowingly collect personal information from children under 13
- If we discover we have collected such information, we will delete it promptly
- Parents who believe their child has provided information should contact us
- Users between 13-18 should have parental permission to use our service
10. International Data Transfers 🌍
Watch2gether operates globally, and your information may be transferred across borders:
- We provide appropriate safeguards for international transfers
- Data is processed in compliance with applicable privacy laws
- We use standard contractual clauses or adequacy decisions where required
- Your rights remain protected regardless of processing location
11. Third-Party Services 🔗
Our platform integrates with third-party services:
- Video Platforms: YouTube, Vimeo, etc. (governed by their privacy policies)
- Analytics: We use privacy-focused analytics tools
- CDN Services: For faster content delivery
- Payment Processors: For premium features (if applicable)
We encourage you to review the privacy policies of any third-party services you use in connection with Watch2gether.
12. Changes to This Privacy Policy 📝
We may update this Privacy Policy from time to time:
- We will notify you of significant changes via email or platform notification
- The "Last Updated" date will reflect when changes were made
- Continued use of the service constitutes acceptance of updated policy
- Previous versions are available upon request
13. Contact Us 📧
If you have questions about this Privacy Policy or our data practices:
- Email: [email protected]
- Contact Form: Use our contact page
- Response Time: We aim to respond within 5 business days
- Data Protection Officer: Available for EU residents